OPEN – August 7  – 21, 2017  

GOT Case Manager

Job Title: Case Manager
Department:  Recovery Support Program
Reports To: Director of Client Services
Classification: Exempt


The People of Color Against AIDS Network seeks to hire a candidate for the position of  Part-time GOT Case Manager. This position is responsible for working with the Program Director to manage the day to day operations of the Recovery Support Program, seeing clients in the office and the field. Also, this position will be responsible for assisting in the writing and monitoring of public and private grant proposals and contracts, development of community relationships, outreach and other duties as required.

Job Summary

Provide Client services and appropriate support services to individuals and families, develop programs and resources and formulate case plans that promote moving clients towards self-sufficiency. Ensure the safety of all residents by implementing, monitoring and enforcing the rules and regulations of communal living in recovery housing. Run and provide support for weekly recovery and life skills groups.

Duties and Responsibilities

Intake Process:
Complete initial needs assessment and obtain clients eligibility verification
Obtain consent to participate
Assist client’s needs and start client’s Induvial Service Plan (ISP’s)
Document contact information, and demographic information
Orient clients to the program requirements and consequences
Case Plan:
Develop a comprehensive client-driven ISP with both short-term and long-term goals identified
Complete a timeline and measures for each goal
Monitors progress towards goals in regularly scheduled client sessions
Evaluates and adjust ISP as needed and provides written warnings with consequences if satisfactory progress is not being met
Empowers clients to become involved in their planning and goals
Refers clients to appropriate resources to assist with meeting goals
Conduct a “Domestic Violence Screening.”
Training Programs:
Designs, coordinates and implements Life Skills, and other training program aimed at learning and practicing life skills and decision-making
Evaluate overall program for effectiveness and producing changes in client behaviors
Coordinates all aspects of the programs; schedules outside service providers and volunteers as needed to progress clients’ needs
Participates in Crisis Intervention/Prevention training, Bloodborne Pathogen training and other      training deemed necessary to the position
Recordkeeping and Reporting:
Maintains client files to include conversations, warnings, progress towards goals and   documentation of any incidents
Report critical incidents immediately to the Director of Client Services and the Executive Director
Collects data necessary to meet funding requirements and statistical reports
Complete the daily logs, capacity reports, case management logs, turn away reports and termination reports promptly
Property Management:
Assures the safety of each property through frequent tours of the facilities inspecting for any hazards or repair needs or violations of drug-free housing rules.
Reports any hazards to the Director of Client Services and Director for immediate attention; communicates with the resident managers to ensure safety for the residents
Facilitates the repair process in collaboration with the Director of Client Services and Executive Director
Teamwork and Collaboration:
Works in collaboration with program and all other agency staff to facilitate a team environment
Serves on POCAAN committees as requested
Participates in Program team meetings and commits to group decisions
Role models effective team behaviors
Demonstrate effective communication skills in building relationships with employees and clients.
Creates good working relationships with local welfare administrators and other area service providers and support groups to facilitate the access to area resources for the clients
Substitutes for other staff  and other programs when need arises
POCAAN Values and Culture:
Treat all clients, visitors, and employees with caring, kindness, respect, and dignity
Adheres to SCS policies, procedures, code of conduct and attendance rules
Maintains strict confidentiality of all information concerning clients.
Adheres to the policies in the use of computer technology and all telecommunication devices
Conduct monthly outreach efforts to promote programs
Assist with annual fundraising events